Return Policy

Netwexus | Digital Marketing Company – Return Policy

At Netwexus, we are committed to providing exceptional digital marketing services tailored to meet your business needs. As our services are primarily delivered digitally, our return policy is designed to ensure clarity and fairness for our clients.

1. Service Delivery and Satisfaction

• We strive to deliver high-quality, effective digital marketing solutions. If you are not satisfied with our services, please contact us within 7 days of project completion or campaign launch to discuss your concerns.

2. Refunds and Cancellations

• Due to the nature of digital marketing services, refunds are generally not provided once work has commenced or services have been delivered.
• Cancellations can be made prior to the start of a project. If you wish to cancel, please notify us at least 48 hours before the scheduled start date to avoid charges.
• For ongoing monthly services, you may terminate the service with a 30-day written notice. Refunds for partial months are not typically provided.

3. Revisions and Amendments

• We include a specified number of revisions in our packages. Additional revisions beyond this scope may incur extra charges.
• If revisions do not meet agreed-upon objectives due to miscommunication, we will work with you to find a suitable solution.

4. Dispute Resolution

• We encourage open communication. If issues arise, please contact our support team to resolve concerns amicably.
• In case of unresolved disputes, both parties agree to seek mediation before pursuing legal action.

5. Contact Us

For any questions or to request a refund or cancellation, please contact our support team at [email protected]